---
url: "https://questionstar.com/contact/"
title: "Contact — sales, support, data protection"
description: "Sales, support, data protection, press — straight to the right person. Reply usually the same working day, no ticket carousel."
lastmod: "2026-07-08"
type: "marketing"
---

# Contact — talk to us

Straight to the right person.

## Support

If you use QUESTIONSTAR and have a question — about setting up a survey, the analysis, or a bug. → [Open a support request](https://survey.questionstar.com/2f072e43?Language=en)

## Sales

If you’re wondering whether QUESTIONSTAR fits your project, need a quote, or want to evaluate an on-premises solution. → [Open a sales request](https://survey.questionstar.com/d21248f7?Language=en)

*The request form is itself a QUESTIONSTAR survey — so you’ll see our tool in action right away.*

## Prefer it direct?

Sometimes email or phone is simpler:

- **Support:** support@questionstar.com
- **Sales:** sales@questionstar.com
- **General:** info@questionstar.com
- **Phone:** +49 – 511 – 8564 3994

## Address

Motaev Marx Motaev GbR · Vahrenwalder-Str. 253 · 30179 Hannover, Germany

## Response time

We usually reply the same working day. More complex requests sometimes take longer — but we’ll get back to you. No automatic tickets, no bot replies.

## Data protection and security

Data protection, incident reports, DPA → support@questionstar.com with “GDPR” in the subject line. We respond within 72 hours. More details: [Security & data protection](/security/).