---
url: "https://questionstar.com/principles-of-survey-research/chapter-2/slide-050.html"
title: "Likert Scale: Examples"
type: "lehrbuch-slide"
chapter: 2
chapterTitle: "Survey: Measurement and Scaling"
slide: 50
---

# Likert Scale: Examples

*Likert Scale · in online surveys*

Format · Radio buttons

Overall, how satisfied are you with our customer service?

Very dissatisfied

Dissatisfied

Neither

Satisfied

Very satisfied

Format · Segmented buttons

"The ordering process was easy." — How much do you agree?

Strongly disagree

Somewhat disagree

Neither

Somewhat agree

Strongly agree

Format · Numbered scale

How important is free return shipping to you?

1 2 3 4 5

Not at all important Very important

---

*Slide 50 of 274 · Chapter 2: Survey: Measurement and Scaling · Principles of Survey Research · Dr. Paul Marx*