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Chapter 2 · Survey: Measurement and Scaling · Slide 56/274

Basic Non-Comparative Scales

Overview

2.3 · Non-Comparative Scales Overview

Basic Non-Comparative Scales


Scale Description Examples Pros Cons
Continuous Rating Scales Mark on a continuous line Reactions to TV commercials Easy to construct Manual (non-computer-based) analysis can be very tedious
Likert Scalediscrete Degree of agreement on a scale from 1 (strongly disagree) to 5 (strongly agree) Measuring attitudes Easy to understand, use and construct More time-consuming
Semantic Differentialdiscrete Bipolar, seven-point rating scale with opposing adjectives at the poles Brand, product and company image Versatile No indication of whether the data are interval-scaled
Stapel Scalediscrete Unipolar ten-point scale from −5 to +5 without a neutral point (0) Measuring attitudes and image Easy to construct and to use in telephone surveys Sometimes confusing and difficult to apply
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