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Chapter 3 · Questionnaire · Slide 93/274

Avoid Implicit Assumptions

The answer should not depend on tacit assumptions about the consequences. Make them explicit.

3.1 · Asking Questions Rule 5 · Name the consequences

Avoid Implicit Assumptions


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Name the consequences

The answer should not depend on tacit assumptions about the consequences. Make them explicit.

Iceberg — the unspoken assumption below the surface
Example
"Do you think the price of milk should be lowered?"
Ask instead
"Do you think the price of milk should be lowered, even if this makes the quality of milk worse?"
QUESTIONSTAR · Dr. Paul Marx 93 / 274
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