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Chapter 3 · Questionnaire · Slide 93/274

Avoid Implicit Assumptions

The answer should not depend on tacit assumptions about the consequences. Make them explicit.

3.1 · Asking Questions Rule 5 · Name the consequences

Avoid Implicit Assumptions


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Name the consequences

The answer should not depend on tacit assumptions about the consequences. Make them explicit.

Iceberg — the unspoken assumption below the surface
✕Example
"Do you think the price of milk should be lowered?"
✓Ask instead
"Do you think the price of milk should be lowered, even if this makes the quality of milk worse?"
QUESTIONSTAR · Dr. Paul Marx 93 / 274
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