QUESTIONSTAR
Reference · Features

What QUESTIONSTAR can do.
A nearly complete list.

The product tour shows how you work — four steps, from an empty questionnaire to the report. This page shows what’s inside: 150+ main features in 13 areas. Type a keyword or click an entry in the table of contents on the left. Keyboard shortcut: ⌘K / Ctrl+K.

Sections with matches are highlighted on the left. Non-relevant sections are hidden — click to jump.

171 features
01

Creating and editing questionnaires

  • Over 18 base types with 36+ variants
  • Responsive editor

    Desktop and mobile devices.

  • WYSIWYG editor for questions

    Edit directly in the live layout, no separate input forms.

  • Rich editor for all texts

    Insert tables, images and videos.

  • Drag & drop

    Move survey elements around.

  • Automatic saving

    No “Save” or “Apply” clicks.

  • Undo / redo in the editor
  • Audit trail

    See who started, stopped or deleted the survey, and when.

  • Search across question texts and answer options

    Jump straight to the right spot and keep editing.

  • Magic wand: scale library

    Agreement, importance, NPS, Likert, frequency and more — insert with one click.

  • Copy / paste for web content

    Paste text with images straight from the web, no HTML code.

  • Editing during live data collection

    Changes don’t affect data consistency.

  • Copy from another survey

    Take questions, blocks or pages from existing surveys.

  • Preview dev tools

    Show hidden questions, bypass validation, ignore skip logic — for pretests and debugging.

  • Page properties

    Required-toggle for whole pages, “mark as complete”, “end questionnaire” trigger per page.

02

Design and branding

Whitelabel fully included in all Business plans. In the free plan and some Academic plans, a subtle QUESTIONSTAR notice stays visible.

  • 13 layout templates

    Ready-made style templates — fonts, colors, images preconfigured. Presentable even without your own corporate design.

  • Add your logo

    Position left/center/right, size and background adjustable.

  • Your own colors and fonts

    Hex codes, Google Fonts, or upload your own font.

  • Custom domain

    feedback.yourbrand.com instead of survey.questionstar.com — as a paid add-on with DNS setup.

  • Responsive preview

    Preview on smartphone, tablet and desktop — see what respondents will see before the survey goes live.

  • Source code editor — HTML, CSS, JavaScriptin every plan

    Available in every plan. Template engine with placeholders ({{template-title}}, {{progress}}, {{body}}, {{button-back/next}}) for clean integration.

  • Progress bar

    Shows completion progress — can be turned on or off.

  • Back button

    On or off, depending on your methodology.

03

Distributing surveys

  • Direct link

    One public URL — shareable, permanent or time-limited.

  • Token links / personal links

    One unique link per recipient, single-use, with expiry date. Also as a short link for SMS, print or personal handover.

  • QR code

    As SVG and PNG, scalable without limits — from business card to poster.

  • Website embedding — 5 modes

    Inline, button, tab, modal, bubble. JavaScript embed with responsive heights (autoHeight / minHeight / maxHeight) and saveParentURL for context capture.

  • Social link with OG preview

    Title, description and preview image definable. OG tags ensure a clean preview in LinkedIn, X, WhatsApp or Slack.

  • Email sending

    With personalization and scheduling. Reminders go only to recipients who haven’t answered yet — those who finished get an optional thank-you instead.

  • Contact lists

    With opt-in and opt-out functionality. Import from CSV or maintain directly in the tool.

  • Email delivery report

    Sent, delivered and bounced counts per mailing.

  • Scheduler — fixed points in time

    Invitation three weeks ahead, reminder the day before, feedback the day after. Fixed dates, no relative triggers.

  • Quotas and screening

    Set a maximum per answer option or respondent profile. When the quota is full, you decide what happens: continue to the end of the survey, branch to another path, or politely decline.

  • Prevent multiple responses

    Selectable per survey: cookie-based (one browser, one response) or via personal token link (one person, one response).

3a

Panel provider integration

  • Quota system

    Up to 100 quotas per survey — for panel-provider studies with screener logic.

  • Complete / screenout / quota-full callbacks

    Three status-specific callback URLs per survey — the panel provider gets the right information automatically.

  • URL redirect at survey end

    Respondents land on a configurable target URL after finishing — e.g. the panel provider’s complete page.

  • Web-service call (webhook) at survey end

    Bulk-completion HTTP trigger — POST to an external URL with the response payload.

3b

Conditional triggers / closed loop

  • Conditional email trigger

    Condition met → email to defined recipients. With or without response payload.

  • Conditional webhook trigger

    Condition met → web-service call with response payload. For closed-loop workflows in CRM, helpdesk or Slack.

  • End-of-survey trigger

    Email + web-service POST + URL redirect — all combinable at survey end.

  • Stackable rules

    Multiple conditions with AND/OR. Multiple triggers per survey in parallel.

04

Data collection

  • Open surveys

    Anyone can fill them in, no login.

  • Closed surveys

    Password-protected or via personal token links.

  • Returning-respondent detection

    Via cookie and personal link. Prerequisite for “pause + resume” and “prevent multiple responses”.

  • Pause and resume

    Respondents can continue later from the same spot — including back-navigation after resuming.

  • Schedule / availability window

    Survey active only in a defined time window — from–to date and time configurable.

  • Time limit per survey

    Maximum completion time per survey — e.g. for exam or test setups.

  • CAPTCHA for public surveys

    With customizable intro text / instructions. Anti-bot protection for open surveys.

  • Double opt-in for email address collection

    When you collect email addresses, automated confirmation via a verification link.

  • Accessible surveys

    Screen-reader support. All questionnaire elements labeled for blind respondents.

  • Save GPS location

    For field interviews. A map of interview locations can be generated in the analysis.

  • Audio recording

    For controlled experiments or field interviews during the survey.

  • Custom system messages

    Your own texts for error and system messages per survey.

4a

Multilingual surveys

  • Multilingual with AI translation

    Translation into 106 languages with AI support. The admin adds a language and reviews the translation. In the questionnaire, the respondent’s language is detected automatically — if it exists, it’s selected. Alternatively, a language-selection page can come first.

  • Custom labels per survey

    Override buttons, hints and error messages per survey — instead of the system default.

  • Translation tab in the survey settings

    Central management of all translations per survey.

  • Multilingual text analysis

    Responses in different languages, analysis consolidated into one target language.

4b

Kiosk mode / on-site surveys

  • Kiosk mode

    Survey in full screen — no browser navigation, no toolbar access. Suited for tablets in waiting rooms, at reception, or at events.

  • Auto-restart at the end or on inactivity

    After completion, or after a defined time without activity, the survey returns to the start automatically — ready for the next respondent.

05

Data and analysis

  • Real-time dashboard

    Responses appear immediately. Live counter without refresh — the numbers are always current.

  • Overview of key indicators

    Completion by channel, 14-day trends, quota status, mailing statistics.

  • Interactive live voting

    E.g. during a lecture or concert — live voting with visible results.

  • Response rate

    Respondents who started vs. completed the survey.

  • Filters

    Analyze responses for a specific group — region, department, time period, answer cluster.

  • Crosstabs

    See differences and relationships between groups.

  • Custom variables

    Create variables from other questions’ answers — e.g. mean or sum of several items.

  • Tabular summary

    Count, percentage and cumulative percentage per answer option.

  • Descriptive statistics

    Count, min/max, median, variance, standard deviation per question.

  • Chart types

    Pie, bar, column, scatter, box, line, histogram, radar and treemap charts. With stacking by values and shares.

  • NPS gauge

    Built for NPS questions — promoters / passives / detractors shown in zones with a live score.

  • Heatmap visualization

    Heatmap-question results rendered as a heat layer over the original image.

  • Word cloud + TF-IDF tag cloud

    Frequency-based word cloud and weighted tag cloud for text questions.

  • Inferential statistics

    t-test (paired and independent), correlation (Pearson’s r, Spearman’s rho, Kendall’s tau), regression analysis — right in the tool, with significance levels reported.

  • Multi-report system

    Several separate analysis reports per survey on the same dataset — e.g. NPS deep-dive, sentiment snapshot, quarterly comparison.

  • Automatic updates for new questions

    The main report adds a new visualization automatically. In additional reports this is off by default (can be enabled) — those are usually meant for focused views.

  • Per-visualization export

    Export a single chart — not necessarily the whole report.

  • “Apply to similar charts”

    Bulk-edit visualization settings across several matching charts.

  • Report export

    Word, Excel, PowerPoint and PDF — with real, editable Office charts, not images.

  • Online report publishing

    Share reports via link, no login required.

  • Generate test dataset

    Create simulated responses to check report designs before live data collection.

  • Raw data export

    CSV, XLSX (Excel), SAV (native SPSS format including variable labels).

06

Security

  • Encrypted data connection

    SSL / HTTPS for all connections.

  • GDPR-compliant

    DPA included.

  • Servers in the EU

    IONOS data centers in Frankfurt and Berlin.

  • Daily backups

    Automatic daily backups.

  • Server load balancing

    High availability through load balancing across several servers.

  • Separation of personal data

    Export survey responses and personal data separately — e.g. for data protection officers with their own access.

  • Anonymize IDs — with or without a key

    Respondent IDs are anonymized before export. Optionally with a key (for longitudinal studies) or without.

  • IP options — three levels

    Full IP / partially masked IP (first two octets removed) / don’t store IP. Selectable per survey.

  • “Once anonymous — stays anonymous”

    If a survey is defined as anonymous, that status can’t be revoked — not even by the owner. Only a new copy can have a different anonymity configuration.

6a

Security policies (user management)

Configurable per organization in plans with user management.

  • Minimum password length
  • Minimum number of special characters
  • Automatic sign-out

    Auto-logout after inactivity.

  • Activity log

    Visible: who started, stopped or deleted a survey, and when.

  • Company SSO

    Any OAuth 2.0 / OpenID Connect provider — Microsoft Entra ID, Google Workspace, Okta, Auth0 or your own IdP stack.

  • University SSO via Shibboleth

    Service Provider in eduGAIN and DFN-AAI; details and setup process.

07

Branching and display logic

  • Branching — jumps when leaving a page

    Conditional jumps (e.g. “if answer X → page Y”) or unconditional jumps (always to page Y after the current one). Multiple conditions combinable.

  • Display logic

    Show or hide a specific question, answer option or page depending on an answer. Works within a single page too.

  • Loops

    Ask a question or group of questions repeatedly — e.g. the same rating per speaker or product variant.

  • Piping

    Insert the text or value of a chosen answer into later questions, options or instructions — no code.

  • Required answers and soft reminders

    Per question: “strict” (no continuing without an answer) or “soft” (a hint on the first attempt, skippable after that).

  • Randomize answer options

    Random order with the option to pin certain elements (e.g. “Other” or “None of these”) to fixed positions.

  • Randomize questions within a page

    Random question order on a page — for effect control within question blocks.

  • Random selection from a question pool

    Show N questions randomly out of X available — useful e.g. in onboarding trainings or knowledge checks.

  • Randomize pages and page groups

    Random order at page level.

  • A/B tests

    Different question or page variants within the same survey — even random allocation.

  • Rule builder with AND/OR

    Combine multiple conditions. Condition sources: question answers, custom variables, URL parameters, scoring points, device type, custom fields from contact lists, and more.

08

Dashboard

  • Survey project management

    A clear list of all surveys, filterable.

  • Folder organization

    Structure surveys in folders.

  • Data collection widgets

    Current status per survey as a widget — response counter, quota status, mailing statistics.

  • Trash / archive

    Deleted surveys move to the trash — recoverable before final removal.

  • Share a surveyin every plan

    Share a survey with other users — even in the free plan. The invited person doesn’t need to be a member of your account; they get access with exactly the rights you grant per person.

  • 12 granular rights plus an administrator switch

    From editing questions through layout, translation and mailing to report access and data export. Plus an “administrator” switch that enables all rights at once.

  • Project groupsuser management

    Share a survey with a group — all members get access automatically. Whoever joins later sees the existing surveys too.

  • Define your own rolesuser management

    Editor, translator and designer as templates. Create your own roles with their own rights profiles — matching your organization’s structure.

Security policies for user management: see Section 6 “Security” (sub-section 6a).

09

Library

  • Images

    A library of uploaded images, reusable across surveys.

  • Files

    A library of uploaded files (PDFs, documents, audio).

  • Email texts

    Prewritten email texts, reusable for mailing campaigns.

  • Contact lists

    Lists of email recipients with custom extra fields (e.g. name, department, employee ID), reusable across surveys.

10

Quiz scoring / test grading

  • Points per answer

    Assign points to each answer option — flexible per question. Combinable with branching logic and piping.

  • Automatic total

    The total score is calculated and displayed automatically.

  • Multiple point categories

    Points per answer can go into several categories at once — e.g. school subjects (literature, math, physics) or assessment dimensions (knowledge, confidence, speed).

  • Automatic grading

    Set thresholds — pass/fail or multi-level grading systems.

11

Detailed feature list

Over 18 base types with 36+ variants. The list below shows the base types with their most important sub-variants. For detailed fine-tuning, see the Help Center.

11a

Simple question types

  • Info text

    Introductions, instructions, or presenting images and videos.

  • Single choice

    Single choice (radio buttons). Aligned vertically, horizontally, in rows or columns.

  • Multiple choice

    Multiple choice (checkboxes). Aligned vertically, horizontally, in rows or columns.

  • Dropdown list

    With import of long lists from CSV, XLS or XLSX files.

  • Text field

    Single-line text input.

  • Multi-line text field

    With a counter of entered / remaining characters and min/max limits.

  • Form

    Several text fields combined — e.g. for address entry.

  • Matrix

    Scale types: single choice, multiple choice, text fields, dropdown lists. Good for Likert scales.

  • Side-by-side matrix

    A matrix with several scales next to each other — e.g. usage frequency + rating of several products at once.

  • Semantic differential

    A bipolar scale between two terms — e.g. cold – hot, modern – traditional, formal – casual.

11b

Advanced question types

  • Sliders and bars

    Numeric sliders and bars — various visual modes.

  • Picture scale

    Smileys, hearts, stars and other symbols as a visual rating.

  • Constant sum scale

    Respondents distribute a fixed total (e.g. 100%) across several options.

  • Autocomplete

    A text field with search. Answer options importable from CSV, XLS or XLSX (like dropdown lists). Single or multiple selection, custom answers allowed.

  • Calendar

    Date and time selection.

  • Ranking

    Order answer options via drag & drop — e.g. by importance or preference.

  • Heatmap

    Respondents click a spot in an image — analyzed as a heat map.

  • Signature

    Respondents sign or draw a simple picture — e.g. confirmation of receipt.

  • File upload

    Respondents upload files, images, documents or photos straight from their smartphone — including the built-in camera.

  • Custom HTML/CSS/JavaScript

    Your own question format with a code editor (code highlighting).

  • QR and barcode scanner

    Respondents scan codes with their smartphone camera or an uploaded image. Codes are detected automatically and stored as decoded values.

12

Selected question settings

  • Exclusive option

    “None of the above” — in multiple-choice questions, other answers are reset.

  • Additional “Other” text field

    With a customizable placeholder text.

  • Visual highlight for “no answer”

    Through color highlighting.

  • Mark as private data

    Private data can be exported separately from the rest — only users with the corresponding access (usually data protection officers) can do that.

  • Import longer lists from CSV, XLS or XLSX

    E.g. country, department or postal-code lists — just upload them.

  • Min / max number of selected options

    Configurable per question.

  • Min / max allowed input value

    For numeric inputs.

  • Answer validation

    The answer must match a specific format or fall within a number or date range. Custom error messages possible.

  • Strict required answer

    Respondents can’t continue without answering.

  • “Soft” required answer

    An error message appears first — on the second attempt, the question can be skipped anyway.

  • Preselected answer

    Answers can be preselected based on contact-list data, URL parameters, or by hand.

  • Customizable text-field placeholders

    E.g. “Please complete”, “Enter the date”, “Revenue in thousands of euros”.

  • Display mode per question

    Configurable per question — e.g. an NPS question as a button row or classic radio buttons / checkboxes.

  • Field prefix and postfix

    Fixed text before or after the input field — e.g. “€”, “km/h”, “Please:”.

  • Additional scale labels

    Anchor labels on numeric scales — clarifying the scale endpoints.

  • Inline question

    Adjacent questions shown side by side instead of stacked — a more compact display.

  • “Show in the report” — per-question toggle

    Include a question in the report or hide it.

  • Custom ID for JavaScript

    Your own HTML ID per question — for JS hooks and CSS selectors.

13

Integrations with apps and services

  • API

    RESTful API with Swagger / OpenAPI documentation at api.questionstar.com.

  • API tokens

    Generate and manage tokens — each with its own name, deactivatable at any time.

  • Webhooks

    Closed-loop workflows with external services. Conditional and end-of-survey triggers — see “Distributing surveys”.

  • Zapier

    Connect to thousands of apps and services.

  • n8n

    Modern workflow automation.

  • Google Data Studio

    Direct access for analysis dashboards.

  • MS Power BI

    Direct access for analysis dashboards.

  • Migration from Qualtrics

    Import existing surveys directly — .QSF and .CSV. Logic, question types, answer options and data are carried over.

What’s not here

This list is maintained, but never final. Some detailed settings are documented more thoroughly in the tool itself — where they belong. Other features are in the pipeline and show up here once they’re in production: multi-tenant workspaces, extended API webhook templates, more SPSS export options.

Missing something specific? Write to us — we take honest feedback more seriously than roadmap theater.