At the End of the Survey
About the "End of Survey" settings
In the "End of Survey" tab, you define what should happen after a respondent has fully completed the questionnaire.
Here you determine whether the survey ends with a thank-you page, a redirect takes place, an email is sent, or a web service is called. These settings let you shape the end of the survey deliberately — depending on your use case.
Hide End and Back buttons
When you enable this setting, the last page of the questionnaire no longer shows the "Next" and "Back" buttons. As a result, respondents can no longer leave the page and cannot return to previous pages to change their answers.
This option is especially useful when:
- you want to design the last page individually, e.g. with a custom HTML layout or special formatting
- you do not want to use an additional standardized thank-you page
Note:
When you enable this setting, you should no longer ask any questions on the last page.
The answers are still saved, but without a visible Next button many respondents are unsure whether their entries were actually submitted.
Show an additional thank-you page
When the "Show thank-you page" setting is enabled, after the last page of the questionnaire built in the editor an additional page with a thank-you text is displayed.
On this page, no Next or Back buttons are shown — the survey is thereby finished for the respondents.
You also have the option to edit the default text of this page individually.
Show the respondent's answers
Once the survey is complete, you have the option to show respondents their own answers.
In this case, after the last questionnaire page, the entire questionnaire is presented on a single page at full length. The answer options selected by the respondent selected by the respondent as well as any text they entered are visible — however, changes are no longer possible.
The respondent can then save the displayed answers as a PDF and/or print them.
Note:
Only the questions that the respondent actually saw while completing the survey are shown.
Questions that were skipped by skip logic or hidden by display logic do not appear in the overview.
Show interim results
When you enable the "Show survey report" option, a previously created aggregated results report is shown at the end of the survey. This is useful, for example, for votes where participants should see the results so far.
After selecting this option, a dropdown field appears in which you have to select an existing survey report. The selected report is shown after the last questionnaire page. It takes into account all questionnaires fully completed up to that point — including the answers of the current respondent.
Note:
If no suitable report exists yet, click the "Create Report" button. You'll be taken to the "Analyze Results" view, where you can create a new report. After saving, you'll return to the "End of Survey" setting and select the new report in the dropdown field.
Important:
If the "Show survey report" option is enabled but no report is selected, the additional thank-you page is shown instead.
Redirect respondents to a website
If you want to redirect your respondents after completing the survey to a specific website (e.g. your homepage) or a web service (e.g. Salesforce, CRM systems), enable the "Redirect to a specific URL or web service" option.
In the input field that appears, enter the target URL — including placeholders or parameters if needed.
Automatic passing of URL parameters
All URL parameters that were appended to the survey link when the survey was opened are automatically passed to the target URL during the redirect. This allows systems such as panel providers to identify respondents unambiguously later on and track their participation.
Example: working with a panel
You work with a panel provider and want to record which participants fully completed the survey.
- The panel provider appends individual parameters to the survey link, e.g.:
https://survey.questionstar.com/ce1e3b78as?userId=1234&panelId=567 - After successful participation, the respondent should be redirected to the panel provider's target page:
https://panelbetreiber.de/checkout - The parameters
userId=1234andpanelId=567are automatically appended to the target URL:https://panelbetreiber.de/checkout?userId=1234&panelId=567
Note:
You can also use dynamic placeholders such as {{PersonalizedID}} in the target URL to pass individual information from the survey.
Run the survey in a loop (kiosk mode)
In certain use cases — e.g. at trade fairs, info points, or public terminals — it can make sense to automatically restart the survey after each completion. This way the next person can immediately begin a new response.
To do this, enable the "Restart Survey" option.
Each new response is saved as its own record and can be analyzed independently.
When this option is enabled, additional settings are available to you:
- Automatic restart after a set time: Enter the desired number of seconds in the "Automatically restart survey after" field. Example: if you enter
30, the next response starts automatically 30 seconds after completion. - Restart after inactivity: If no activity occurs, the survey automatically restarts after the specified time — ideal for avoiding blocked devices in kiosk operation.
- No automatic restart: Enter
0or leave the interval field empty. In this case, the survey only continues when you click the "Restart Survey" button manually. - Mark incomplete responses as completed: Enable this option if every survey that was started should be counted even if it wasn't fully completed.
Edit the text on the interim page: Between two responses, an info page appears. The text of this page can be customized.
- Automatic restart after a set time: Enter the desired number of seconds in the "Automatically restart survey after" field. Example: if you enter
Typical scenarios for survey loops (kiosk mode)
- Reception area: The survey runs on a tablet in kiosk mode. After a visitor has completed it, it automatically restarts.
- Trade fair or field survey: An interviewer surveys several people one after another. After each participation, the survey is reset.
- Data entry from paper questionnaires: When digitally entering paper questionnaires, the online questionnaire reloads after each entry.
Note:
This setting is especially suited to kiosk mode, where the survey is meant to be completed several times in a row without manual intervention.
Call a web service
With this function you can automatically transmit data to an external web service once a survey is complete. This lets you forward respondent answers to a CRM system, an API, or an analytics tool, for example.
To do this, enable the "Trigger a Web Service" option, then click "Edit Web Service" to configure the settings.
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Web service settings[/caption]
Target URL and request method
In the configuration window, enter the URL of the web service to which the data should be transmitted.
Also select the desired request method:
- GET — parameters are passed in the URL
- POST — parameters are sent in the request body (recommended for larger or sensitive data)
Define parameters
You can add as many parameters as you like. Each parameter consists of:
- a parameter name (as expected by the target system)
- a value that can be determined dynamically
The following sources are available as parameter values:
- Text — a fixed, freely definable value
- Answer to a question — a respondent's answer to a specific survey question
- Custom variable — a calculated value of a variable
- A/B test — group membership in experimental designs
- URL parameter — a parameter that was already included in the survey link
- Field from the contact list — e.g. last name, first name, and/or custom fields such as region, customer status, etc.
Advanced settings: Send answers as
Under "Send answers as" you can specify whether the values should be transmitted as:
- coded values (e.g. 1 for "Yes", 2 for "No")
- text (e.g. "Yes", "No")
. This setting is useful when the receiving system expects a specific data format.
Note:
The web service connection is especially helpful when you want to automate your survey with external systems or enable immediate further processing of the results.
Send a notification by email
With this function you can have yourself automatically notified by email as soon as a person has fully completed the survey.
To do this, enable the "Send notification to this/these email address(es)" option.
Enter recipient addresses
Enter one or more email addresses in the input field. You can store several recipients — simply separate them by entering and confirming each address individually.
Include answer data in the email
Optionally, you can enable the "Include answers in the email" checkbox. This displays the answers given by the respondent directly in the notification email.
Note:
This function is especially helpful when you want to monitor the survey results in real time or when a quick manual response to new feedback is needed — e.g. for support requests or application forms.